Returns Policy

Changes to Products

We and any other persons involved in the management of this website may make changes in the products described, and to other content of this website, at any time without notice.

We make every effort to ensure that product descriptions on our website are accurate. However some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified.

All depictions contained on the website are for illustration purposes only. Because of differences in picture inks, computer monitors and printer ink, colours of the actual product may vary slightly from those observed.

Refund Policy

The following Returns Policy does not effect any rights you may have under the consumer guarantees regime contained in the Australian Consumer Law, which is set out at Schedule 2 to the Competition and Consumer Act 2010 (ACL), as amended from time to time, or other similar legislation of a state of territory of Australia.

Please choose carefully when making purchases as we do not provide refunds or returns if you change your mind. 
Refunds, exchange or credits are entitled only if the products you have brought are:
•damaged or faulty
•significantly different to those shown or described to you
•not doing what they’re supposed to do
If there is a problem with your product please contact the customer service team within 7 days of receiving the product. We will then assess your query and respond to you. 
All goods that are to be refunded must be in its original package with contents inside. 

Cancellations

Order cancellations must be made before the products are shipped out. Cancellations may attract an administration fee of up to $15.00 depending on the stage in which the cancellations was made. Once the products are sent out it is not possible to make cancellations.